[ Doc / PRV-01 ]Effective 16 September 202613 Sections
Privacy Policy
This Privacy Policy explains how Bunch Studios ("we," "us," "our") collects, uses, stores, and protects personal information of users visiting our website www.bunchstudios.in (the "Site") or engaging with our design and development services ("Services"). By accessing the Site or working with us, you consent to the collection and use of information as described in this Policy.
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Information We Collect
We may collect the following categories of information:
- Personal DetailsName, email address, phone number, social media handles, and business name — typically when you contact us or fill out a form on the Site.
- Technical DataBrowser type, device information, IP address, and general usage patterns — collected automatically via cookies or analytics tools.
- Project InformationAny content, files, images, logins, or brand assets you voluntarily share with us for a design or development project.
We do not knowingly collect sensitive personal data (such as financial account details, health information, or government IDs) unless you explicitly provide it in connection with a specific project — for example, payment details required to process an invoice.
How We Use Your Information
We use collected information to:
- Communicate with you about inquiries, proposals, and ongoing projects
- Deliver design and development Services
- Improve our website and overall user experience
- Showcase completed work in our portfolio or marketing materials (only with your permission — see Section 6 of our Terms of Service)
We never sell your personal data.
Legal Basis for Processing
We process your personal data based on: your consent (e.g., when you submit a contact form), the necessity to perform a contract with you (e.g., delivering a project you've hired us for), and our legitimate business interests (e.g., improving our Site), consistent with India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and its associated Rules.
Data Storage & Security
Your data is stored using platforms such as Google Workspace and Notion, with access restricted to team members who need it to deliver your project. We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction — though no method of storage or transmission over the internet is 100% secure.
Data Sharing
We do not share your personal information with third parties, except:
- With your explicit consent
- With service providers who work directly with us to deliver Services (e.g., payment processors, hosting providers, form or analytics tools)
- Where required by law, legal process, or a valid request from a government or regulatory authority
Your Rights (Under Indian Law)
Under India's Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, you have the right to:
- Request access to the personal data we hold about you
- Request correction or erasure of your data
- Withdraw consent to our processing of your data at any time (note: this may affect our ability to continue delivering a Service you've engaged us for)
- Nominate another individual to exercise these rights on your behalf in the event of death or incapacity
- File a grievance with us, and escalate to the Data Protection Board of India if unresolved
To exercise any of these rights, email us at support@bunchstudios.in. We will respond within a reasonable timeframe.
Data Retention
We retain personal and project data only for as long as necessary to deliver the Services, maintain our business records, and comply with legal obligations. Once a project is complete and there's no ongoing need (e.g., support/maintenance), we will delete or anonymize data on request.
Third-Party Links
Our Site may contain links to external websites (e.g., our social media profiles, client sites in our portfolio). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.
Children's Privacy
Our Site and Services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us so we can delete it.
Use of Client Credentials
In certain cases, delivering a project requires access to Client accounts or platforms (e.g., domain registrars, email services, form tools, analytics platforms, hosting). Where this applies:
- Any credentials shared with us are treated as strictly confidential.
- We use them only for the agreed project purpose and do not retain, share, or access them beyond what is necessary.
- We recommend Clients change passwords after project delivery, as a general security practice.
- We are not responsible for issues arising from pre-existing misconfigurations, vulnerabilities, or security gaps in third-party platforms that predate our involvement.
Updates to This Policy
We may revise this Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.
Contact Us
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Read the Terms of Service